CONDITIONS OF WARRANTY

The warranty is relevant to the life of the paint applied to the coating. The warranty lasts two years. Following cases are not included in the warranty:

• Exposure to climatic environments different from the normal ones in the european countries and in the Mediterranean area
  (therefore polar, equatorial and desert climates are excluded);
• Colorless painting (natural);
• Exposure to corrosive or aggressive environments (eg. Near chemical plants, refineries, laundries, etc.).
• Cases of let things slide and carelessness of the coating (such as houses with no inhabitants for long periods);
• Changng of the coating made by the user;
• Touching-up made using unsuitable products;
• Use of chemicals other than a neutral detergent to clean the coating;
• Damages caused to the coating during storage on site or after installation, due to other reasons such as strokes,
  scratches, repeated frictions, vandalism, house-breakings;
• Use conditions different that the normal ones;
• Damages due to the contact with products used on construction sites such as cement paint, cement, enamel, lime,
  calcinade gypsum, etc.;
• Damages due to delayed removing of the transparent film panel protection;
• However warranty is subject to following terms
• The user must clean periodically the coating;
• Therefore the user has to know the care procedures, the advices described here after and must show that they had been
  carried out;
• You must consider the sales invoice date as the beginning of the warranty period;
• Care procedures:

Beyond the warranty obligations, you can easily preserve for many more years the paint film and then keep it in good condition by taking simple precautions as follows:

CLEANING - The first important step for a proper maintenance is to clean the product put outside. Acid rains and air pollution
could bring to a shorter life of the paint. Therefore it is necessary, at least once every six months, to clean the coating using
only mild detergents and avoiding harsh detergents such as those containing alcohol or ammonia. Use a soft cloth (nonabrasive)
without applying pressure. It could happen that some colour residues remain on the cloth (it could be possible in case of lacquering with strong colors), but this is not an indication of a faulty paint.

TOUCH-UP - If the paint film seems to be, for any external cause, interrupted in its continuity (knocks, scratches, etc.), you must immediately restore on the affected area the protective coating, which had been removed. It takes to avoid that the water
could cause damages to the underlying wood (growth of molds etc.) by getting into the break of the coating film, with consequent detaching of the film. It has to work by means of a paint-brush, water varnish or coloured paint. Make sure that after the touch-up there are no other unsheltered areas.

WE RECOMMEND THE MASTER WOOD MAINTENANCE KIT.